Acceptance of Terms

By accessing or using salvatore.delivery and our related services, you agree to be bound by these Terms of Use. If you don't agree with any part of these terms, you may not access our website or use our services. These terms apply to all visitors, users, customers, and others who access or use our platform.

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the new terms.

Service Description

Salvatore provides home cooking essentials delivery services throughout Canada, along with educational content and learning programs designed to enhance your culinary skills. Our services include:

Service availability may vary by location within Canada. Delivery areas and times are subject to change based on operational capacity and local conditions.

User Accounts and Registration

To access certain features of our platform, you may need to create an account. When creating an account, you agree to:

You must be at least 18 years old to create an account and use our services. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

Orders and Payments

Order Process

When you place an order through our platform, you're making an offer to purchase products at the listed prices. We reserve the right to accept or decline your order for any reason. Order confirmation doesn't guarantee product availability or price accuracy.

Pricing and Payment

All prices are displayed in Canadian dollars and include applicable taxes unless otherwise noted. We accept major credit cards and other payment methods as displayed during checkout. Payment is required at the time of order placement.

Delivery Terms

We strive to deliver orders within the timeframes specified during checkout. However, delivery times are estimates and may vary due to weather conditions, traffic, high demand periods, or other factors beyond our control. We're not liable for delays in delivery.

Educational Content and Learning Programs

Our educational content, including recipes, cooking guides, video tutorials, and learning programs, is provided for informational purposes. While we strive for accuracy, we make no guarantees about the completeness or reliability of educational content.

Learning Program Enrollment

Our structured learning programs are scheduled to begin in fall 2025, with ongoing enrollment opportunities through 2026. Program participation requires separate registration and may involve additional fees beyond delivery services.

User Conduct and Prohibited Uses

You agree to use our services responsibly and in accordance with applicable laws. Prohibited activities include:

We reserve the right to investigate and take appropriate legal action against anyone who violates these terms, including removing content and terminating user access.

Intellectual Property Rights

All content on our platform, including text, graphics, logos, recipes, educational materials, and software, is owned by Salvatore or our content providers and protected by copyright and other intellectual property laws.

User-Generated Content

When you submit reviews, photos, or other content to our platform, you grant us a non-exclusive, worldwide license to use, display, and distribute that content in connection with our services. You retain ownership of your content but agree it doesn't violate third-party rights.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to our privacy practices as described in our Privacy Policy.

We implement appropriate security measures to protect your personal information, but we cannot guarantee absolute security of data transmitted over the internet.

Disclaimers and Limitation of Liability

Service Disclaimers

Our services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the availability, reliability, or accuracy of our services. This includes disclaimers regarding:

Limitation of Liability

To the maximum extent permitted by law, Salvatore and its affiliates, officers, employees, and partners shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services, including but not limited to lost profits, data loss, or business interruption.

Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid for services during the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Salvatore, its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:

Termination

We may terminate or suspend your account and access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services ceases immediately.

You may terminate your account at any time by contacting us or using account closure features on our platform. Termination doesn't affect obligations that arose before termination.

Governing Law and Dispute Resolution

These terms are governed by the laws of Quebec, Canada, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services will be resolved through binding arbitration in accordance with the rules of the Quebec arbitration system.

Before pursuing arbitration, parties agree to attempt resolution through good faith negotiations. If arbitration is necessary, it will take place in Montreal, Quebec, and be conducted in English or French as mutually agreed.

General Provisions

Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect. Invalid provisions will be modified to the minimum extent necessary to make them enforceable.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and Salvatore regarding your use of our services.

Assignment

We may assign our rights and obligations under these terms to any party at any time without notice to you. You may not assign your rights or obligations under these terms without our written consent.